WV Bureau of Senior Services

Welcome to WVSeniorServices.gov

West Virginia Strong Summer Food Assistance Programs  

On June 4, 2020, Governor Justice announced improved coordination among all state, federal and community nutritional resources as a part of his Administration’s COVID-19 response. The Bureau is proud to be included in this endeavor. The link below connects you with an interactive map to find resources in your area. You can also call 2-1-1 and a member of the United Way team will assist you.

         Interactive Map 

Legislative Rule – Shared Table Initiative for Senior Citizens

This Legislative Rule is posted for public comments. The closing date for comments is August 24, 2020, at 4:00 pm. To read, please click the link below.


Please send your written comments to:

               Commissioner Robert E. Roswall
               WV Bureau of Senior Services
               1900 Kanawha Boulevard, East
               Charleston, WV 25305

The Census Counts Every Generation   

  Follow this link for a fact sheet explaning how important,
  easy, and safe it is to complete the 2020 Census.    


Important Notice

To continue to serve our constituents and do our part to help promote social distancing related to COVID-19, the West Virginia Bureau of Senior Services is currently conducting all business by phone, fax, or email.

Please use the following contact information:

          Office Phone: 304-558-3317
           Fax: 304-558-5609
           E-mail: SeniorServices@wv.gov

WV SHIP Medicare Counselors can be reached at 877-987-4463 or call the Bureau office number above.

Coronavirus (COVID-19)

Click Here for Current Coronavirus Disease (COVID-19) Alerts and Updates, or call 1-800-887-4304.









Welcome to the West Virginia Bureau of Senior Services’ Website

The information we offer is tailored to those who are seeking to locate programs and services for themselves or their loved ones and also for professionals who may be looking for up-to-date information relating to the field of aging.

We hope that you find our website easy to navigate and useful. If you have any trouble locating what you are looking for, please let us know — one of our experienced staff is just a phone call or e-mail away.

We are very proud of the senior programs and services that are offered throughout the state of West Virginia — from transportation to meals to exercise classes to in-home services. Our site areas (Getting Answers, Staying Healthy, Help At Home, Staying Safe, Special Events and Document Center) are designed to help you find these programs and services quickly and easily.

As our nation's aging population grows, about 27,000 West Virginia Baby Boomers will turn 60 every year. The Bureau of Senior Services will continue to focus on the changing needs of older West Virginians and to lead the way with programs that promote health, dignity and independence.  

Mission Statement

To be West Virginia’s premier advocate for the provision of in-home and community-based services for the state’s seniors and others served by our programs. To be a faithful steward of the federal and state monies entrusted to our care for the provision of services throughout West Virginia. 


"The Road Ahead" is available on the Library Commission's website

"The Road Ahead" is a monthly television series aimed at keeping seniors around the state informed on a variety of topics of interest. From supporting active lifestyles to locating important resources, the program will provide you with the information you need to enjoy the road ahead. "The Road Ahead" is produced by the West Virginia Library Commission.    

Silver Alert

Silver Alert utilizes broadcast media to notify the general public and law enforcement when an adult with cognitive impairment (memory, thinking and reasoning problems) is missing. Find more information by following this link.  


Golden Mountaineer Card

West Virginia citizens who are least 60 years of age are eligible for the Golden Mountaineer Card at no cost. Please visit the Golden Mountaineer Card website to apply for your card.

Businesses interested in enrolling in the program can sign up through the Golden Mountaineer Card website. There you will find Frequently Asked Questions for Businesses and the Business Enrollment Form that can be completed online. 

The In-Home Care Worker Registry is provided to assist individuals with locating qualified in-home care workers. The Registry also provides a website for individuals and service provider agencies to list their services, qualifications and availability to provide in-home care. This is part of an ongoing effort to assure that individuals providing in-home care services have been properly trained and are suitable to provide services to West Virginians in their homes.

Quick Links

Website Contact

If you have questions or comments regarding the Bureau's website, please contact the site's webmaster.


Updated 7/24/20