WV Bureau of Senior Services

Welcome to WVSeniorServices.gov

Important News Regarding COVID-19 Vaccinations  

If you or a family member have not received the COVID-19 vaccine, call the DHHR COVID-19 information line at 833-734-0965 to get scheduled for your vaccination.

May is Older Americans Month 

The theme for 2021 is "Communities of Strength." Bookmark this page for materials, resources, and activity ideas to help you observe Older Americans Month.

President Biden's Proclamation  

West Virginia Senior Needs Survey  

Marshall University Research Corporation will be going live April 8, 2021, with the West Virginia Senior Needs Survey.  This survey is an important step of an evaluation of the funding formula for senior services within the State of West Virginia. Results will be used to allocate resources and to identify emerging senior needs. 

Click here for additional information and a link to the survey

Get the latest information on COVID-19 by clicking on the picture below. Pre-register for the vaccine by clicking here.

Welcome to the West Virginia Bureau of Senior Services’ Website

The information we offer is tailored to those who are seeking to locate programs and services for themselves or their loved ones and also for professionals who may be looking for up-to-date information relating to the field of aging.

We hope that you find our website easy to navigate and useful. If you have any trouble locating what you are looking for, please let us know — one of our experienced staff is just a phone call or e-mail away.

We are very proud of the senior programs and services that are offered throughout the state of West Virginia — from transportation to meals to exercise classes to in-home services. Our site areas (Getting Answers, Staying Healthy, Help At Home, Staying Safe, Special Events and Document Center) are designed to help you find these programs and services quickly and easily.

As our nation's aging population grows, about 27,000 West Virginia Baby Boomers will turn 60 every year. The Bureau of Senior Services will continue to focus on the changing needs of older West Virginians and to lead the way with programs that promote health, dignity and independence.  

Mission Statement

To be West Virginia’s premier advocate for the provision of in-home and community-based services for the state’s seniors and others served by our programs. To be a faithful steward of the federal and state monies entrusted to our care for the provision of services throughout West Virginia. 


Contacting Our Office

To continue to serve our constituents and do our part to help promote social distancing related to COVID-19, the West Virginia Bureau of Senior Services is currently conducting all business by phone, fax, or email. Please use the following contact information:

           Office Phone: 304-558-3317
           Fax: 304-558-5609
           E-mail: SeniorServices@wv.gov

WV SHIP Medicare Counselors can be reached at 877-987-4463 or at the Bureau office number above.

Senate Resolution 33  

The West Virginia State Senate has adopted Senate Resolution 33 recognizing the hard work of our county aging providers during the COVID-19 pandemic on behalf of our seniors. The Bureau also thanks the providers for all their efforts.

West Virginia Strong Summer Food Assistance Program 

On June 4, 2020, Governor Justice announced improved coordination among all state, federal and community nutritional resources as a part of his Administration’s COVID-19 response. The Bureau is proud to be included in this endeavor. The link below connects you with an interactive map to find resources in your area. You can also call 2-1-1 and a member of the United Way team will assist you.

         Interactive Map 

Highmark West Virginia Donates Thousands of Face Masks to the WV Bureau of Senior Services and United Way Agencies

Bureau Commissioner Robert Roswall expresses his appreciation to Highmark Health and Jim Fawcett (pictured below with Commissioner Roswall) for the 15,000 masks. "This donation to the WV Bureau of Senior Services for our Seniors and County Provider Network will help protect the in-home caregivers and the seniors they serve."

         Highmark Press Release  

"The Road Ahead"    

"The Road Ahead" is a monthly television series aimed at keeping seniors around the state informed on a variety of topics of interest. From supporting active lifestyles to locating important resources, the program will provide you with the information you need to enjoy the road ahead. "The Road Ahead" is produced by the West Virginia Library Commission.    

Golden Mountaineer Card

West Virginia citizens who are at least 60 years of age are eligible for the Golden Mountaineer Card at no cost. Please visit the Golden Mountaineer Card website to apply for your card.

Businesses interested in enrolling in the program can sign up through the Golden Mountaineer Card website. There you will find Frequently Asked Questions for Businesses and the Business Enrollment Form that can be completed online. 

The In-Home Care Worker Registry is provided to assist individuals with locating qualified in-home care workers. The Registry also provides a website for individuals and service provider agencies to list their services, qualifications and availability to provide in-home care. This is part of an ongoing effort to assure that individuals providing in-home care services have been properly trained and are suitable to provide services to West Virginians in their homes.

Quick Links

Website Contact

If you have questions or comments regarding the Bureau's website, please contact the site's webmaster.


Updated 4/2/21