WV Bureau of Senior Services

Consumer Protection

The Consumer Protection and Anti-Trust Division of the State Attorney General’s Office offers information ranging from credit reports to identity theft to consumer alerts. Their website also offers a consumer newsletter and a "Protecting Our Seniors & Our Heritage" section with topics such as health and financial issues and personal injury. Additionally, you can call the toll-free consumer hotline at 800-368-8808.

The West Virginia State Auditor's Office publishes a newsletter entitled "Seniors Against Investment Fraud."  SAIF representatives from that office are available to present fraud prevention seminars at group meetings and other events. For the name of the representative in your county call 1-877-982-9148.

You may wish to order a printed copy, or download a digital copy, of the 2015 "Consumer Action Handbook," an easy-to-read guide offering general buying tips and ways to resolve marketplace problems, as well as information on specific topics such as credit, cars, insurance, and travel.

Consumer Alert: Bank failures, mergers and takeovers provide new opportunity for unscrupulous "pfishers" to obtain your personal information.  Read this Privacy Tip from the Federal Trade Commission.