WV Bureau of Senior Services

Consumer Protection

The Consumer Protection Division of the State Attorney General’s Office offers information ranging from credit reports to identity theft to consumer alerts. Their toll-free consumer hotline number is 800-368-8808.

The West Virginia State Auditor's Office offers consumer protection brochures for downloading. You can also sign up to receive scam alerts via email. Their toll-free Consumer Protection Hotline number is 1-800-368-8808, and their Senior Protection Hotline number is 304-558-1155.

USA.gov offers a digital copy of the "Consumer Action Handbook," an easy-to-read guide offering general buying tips and ways to resolve marketplace problems, as well as information on specific topics such as credit, cars, insurance, and travel.

The Federal Trade Commission's website offers information on recent scam alerts.

Consumer Alert: Bank failures, mergers and takeovers provide new opportunity for unscrupulous "pfishers" to obtain your personal information.  Read this Privacy Tip from the Federal Trade Commission.