WV Bureau of Senior Services

Medicaid Personal Care

The Medicaid Personal Care Program includes hands-on, in-home services provided to those who are medically and financially eligible. Medical eligibility is based on a functional assessment by a medical professional. (A Personal Care Medical Necessity Evaluation Request must be completed by the applicant and the applicant's physician, physician's assistant or nurse practitioner.) For financial eligibility information, please contact your local Department of Health and Human Resources office or visit their website. Services are provided by Personal Care agencies who must have an approved certificate of need. Personal Care Selection forms can be found here. Policy is described in the Bureau for Medical Services’ Personal Care Services Program Manual.

Services provided in Personal Care include assistance with:

  • Personal Hygiene
  • Dressing
  • Feeding
  • Nutrition
  • Environmental Support (Light Housekeeping)
  • Health-Related Tasks

For more additional information, please visit the BMS website at http://dhhr.wv.gov/bms/Programs/PCS/Pages/default.aspx.

Personal Care Training/Presentations 

     Personal Care Program Chapter 517 Training (December 14, 2017) 

PC CareConnection® Training Notice to Providers – 2018   (added 12/27/17)  

Approved CPR Providers   (updated 7/21/20)  

PC Provider Certification Application   (effective 4/6/22)  

PC Initial Certification Tool   (updated 9/15/22)  

For more information about the Personal Care Program, please contact the Aging & Disability Resource Center in your area, call the Bureau of Senior Services’ Medicaid helpline at 866-767-1575, contact us online, or see contact information for Medicaid staff.


Updated 9/26/22