West Virginia Bureau of Senior Services

FAIR

• Policy and Procedures Manual (revised 2/1/11)
• Risk Management – See Medicaid Aged and Disabled Waiver below.
• Forms and Instructions (revised 2/1/11)
  • Job Description FAIR Worker
  • Job Description FAIR Worker – Congregate
  • Letter to Physician, Letter to Physician Instructions
  • Sliding Fee Schedule, Sliding Fee Schedule Instructions
  • Sliding Fee Schedule – Congregate
  • Caregiver Responsibility Agreement, Caregiver Responsibility Agreement Instructions
  • Caregiver Responsibility Agreement – Congregate
  • Personal History, Personal History Instructions
  • Activity Plan, Activity Plan Instructions
  • Worker's Notes, Worker's Notes Instructions
  • Worker's Notes Service Log

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Lighthouse

• Policy and Procedures Manual (revised 2/1/11)
• Risk Management – See Medicaid Aged and Disabled Waiver below.
• Forms and Instructions (revised 2/1/11)
  • Eligibility Determination, Eligibility Determination Instructions
  • RN Client Assessment, RN Client Assessment Instructions
  • Plan of Care, Plan of Care Instructions
  • Caregiver Worksheet, Caregiver Worksheet Instructions
  • Sliding Fee Schedule, Sliding Fee Schedule Instructions

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Medicaid Aged and Disabled Waiver

• Medical Necessity Evaluation Request
• Case Management Agency Listing
• Case Management Selection Forms (by county) - used for a Waiver member to choose of case management agency
• Homemaker Agency Listing
• Homemaker Selection Forms (by county) - used for a Waiver member to choose a homemaker agency
• Bureau for Medical Services' Aged and Disabled Waiver Manual
• Managed Enrollment and the Member Enrollment Process – Frequently Asked Questions
• Personal Assistance/Homemaker Worksheet Instructions
• Personal Assistance/Homemaker Worksheet – One Week Version
• Personal Assistance/Homemaker Worksheet – Two Week Version
• Questions and Answers from Manual Training
• Frequently Asked Questions
   
• Incident Management – managing risk or potential of risk of health and safety of Aged and Disabled Waiver clients
  
  
  • Incident Reporting Directions
  • Incident Management Policy
  • Incident Management System User Manual
  • Incident Management System Request for an Investigative Report
• Monitoring Tools - for use by the Bureau's nurse monitors
  
  
  • Case Management Monitoring Tool
  • Case Management Monitoring Tool Guide
  • Homemaker Monitoring Tool
  • Homemaker Monitoring Tool Guide
  • Personnel Files Monitoring Tool
  • Site Monitoring Tool
• Quality Assurance Documents
  
  
  • Aged and Disabled Waiver Quality Assurance and Improvement Advisory Council Vacancy Announcement and Membership Form
  • Aged and Disabled Waiver Stakeholder Suggestion Form – an electronic document to be used for making comments and suggestions regarding the program
  • Aged and Disabled Waiver Member Survey
  • Aged and Disabled Waiver Case Manager Checklist – Is This Case Manager Right for Me?  helpful considerations when choosing a  case manager
  • Aged and Disabled Waiver Homemaker Checklist – Is This Homemaker Right for Me? helpful considerations when choosing a homemaker
  • Aged and Disabled Staff Management Toolkit
• Risk Management
  
  
  • Mentally Healthy Aging: Report on Overcoming Stigma
  • WV Primary Care Centers List
  • Disability Awareness
  •  Mental Health, Mental Illness, Healthy Aging—A Guide for Older Adults and Caregivers
  • Comprehensive Behavioral Health Centers List
  • Substance Abuse and Misuse Among Older Adults
  • Mini Mental Health Curriculum
  • Depression in Older Adults
  • Unsafe Environmental Tool Kit
  • Mental Health Issues in the Aged and Disabled Waiver Program
  • Mental Health Toolkit: Guide for Working with Mental Health Issues
• Certification Affidavit and Continuing Certification Review
  
  
  • Certification Affidavit
  • Continuing Certification Review
  • Direct Care Personnel Document
  • Example Direct Care Personnel Worksheet

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Medicaid Personal Care

• Personal Care Agency Listing
• Bureau for Medical Services' Personal Care Manual 
   
• Monitoring Tools - for use by the Bureau's nurse monitors
  
  
  • Personnel Monitoring Tool
  • Member Record Monitoring Tool
  • Site Monitoring Tool  

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 Older Americans Act 

• Client Tracking Dictionary (October 2011) – information for Older Americans Act providers
• Older Americans Act – most recent (2006) federal legislation

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SHIP

• Medicare Supplement Insurance Companies – contact names and numbers for insurers authorized to offer Medicare Supplement policies in the state
• Medicare Supplement Plan and Monthly Rate Comparisons – for all plans, A–L

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